Title: Onboarding Property Manager
Location: Portland, OR
Pay Rate: $68,000 - $72,000/year

Are you passionate about building strong client relationships and making a lasting first impression?
Join our team as an Onboarding Property Manager — a client-facing role designed to guide new single-family property owners through the first 90 days of their partnership with us. This position is all about connection, communication, and setting the foundation for long-term success.

What You’ll Do

As the bridge between our New Business department and our Residential Services team, you’ll:

• Serve as the first point of contact for new clients, helping them navigate our systems and processes with clarity and patience.
• Educate clients on our management protocols including maintenance procedures, communication standards, and financial reporting.
• Provide hands-on support with initial leasing documents, rent collection, and onboarding paperwork.
• Coordinate property inspections, maintenance, and turnover tasks to ensure readiness and compliance.
• Proactively communicate property conditions, occupancy updates, and potential challenges to clients.
• Collaborate closely with the Director of Business Development and prepare the formal transition to each client’s permanent property manager — sharing insights on client preferences, communication styles, and any unique concerns.

This Could Be a Great Fit If You…

• Excel in relationship management and enjoy helping people feel informed and supported.
• Thrive in a client-facing role that requires professionalism, empathy, and attention to detail.
• Have experience in single family property management.
• Can manage multiple onboarding timelines without losing your personal touch.
• Communicate clearly, consistently, and with purpose — both in writing and over the phone.

What We Offer

• Competitive salary - $68,000 - $72,000/yr
• Your choice of two different medical plan options. The employer contribution is 70% of the monthly premium
• Vision and dental plans are available. The employer contribution is 75% of the monthly premium.
• Exceptional training and career development, ensuring you have the necessary skills to take you exactly where you want to go.
• Vacation accrual, 10 days per year
• Sick time, 1 hour for every 30 hours worked
• 10 paid holidays
• 401 (k) Retirement Plan with discretionary annual company match - available after 6 months of employment during company open enrollment periods of Jan and July of each calendar year
• $500 in Educational Assistance – available after one year of employment

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